Congratulations to the Veriserv Staff awards winners, Becky and Justin are the first winners of the Veriserv GEM awards in 2016. A big well done to both of them!

The Verserv GEM is awarded to staff who have “Gone the extra mile” during their work at Veriserv. Staff awards are presented quarterly where Veriserv staff nominate a winner from the office staff and an engineer is chosen from those that have received positive customer feedback during the period. The winners pick up a cash prize.

Becky Newnham won the staff award based upon nominations from  fellow workmates in Veriserv’s office. Becky’s day to day role is in Customer Services, however she was asked to help with an urgent task to create Operation & Maintenance Manuals for a large project which had recently been completed by Veriserv. Becky had limited experience in this area but she willingly took on the task, quickly learn t what was required, then meticulously put the manuals together to a very high standard. The day before the delivery deadline day Becky called in from her holiday to check in with our project manager, making sure all was set for a presentation to the client. Well Done Becky!

Justin Tinker won the engineer award based upon great feedback from Veriserv clients. Justin heads up Veriserv’s electrical installation & remedial department which involves on-site surveys, quoting and supervising other engineers during the completion of on site works. Justin also gets stuck in, assisting other engineers or completing the works himself. Several engineers deserve a “Well Done!” as they had also received positive feedback from clients and were entered into a draw, however Justin’s name was pulled out of the hat. A big well done to Justin!

If you have a need for Electrical Installation or Remedial works Justin can be contacted on 01543 225306, or complete our on line contact enquiry form

Veriserv has presented two employees with the GEM ‘Going the Extra Mile’ Award for the fourth quarter of 2015. This is in recognition of those staff and field engineers who have done something over and above in their job role to help our clients or the company. Each winner receives a cash prize and has their photograph in the “Veriserv hall of fame” a TV display screen in the office reception.

Veriserv GEM staff awards-fourth Quarter 2015 – The staff award is based upon nominations by other staff members and the engineer award is drawn out of a hat containing all positive customer feedback that has been received in the previous three month period.

Over the past weeks Veriserv staff have been voting and giving their reasons why they think a certain member of staff should be presented with the GEM award. These nominations go to a panel of directors who deliberate over the worthy winner from all the nominated candidates.

This quarters staff winner is Emma Westwood who is a key member of Veriserv’s Operations booking team.  Emma has received the GEM Award for the 4th quarter of 2015 and has gone above and beyond her job role by working tirelessly to get the job done when taking on new and challenging contracts, working extra hours whenever necessary.

Veriserv staff and directors all believe Emma fully deserves the GEM Award as she has ‘Gone the Extra Mile’ whilst maintaining her great sense of humour and without a single complaint!

Well Done Emma!

Veriserv’s Portable Appliance Testing engineer, Peter Meciar was presented with the engineer GEM Award following a draw out of a hat which contains all customer positive feedback for on site engineers. Veriserv received great feedback from a customer where Peter had worked, stating that Peter had “delivered excellent service whilst on site completing the electrical testing of portable appliances.”

Peter was one of Veriservs’ engineers whose name went into the draw and Peters name was drawn out, however credit also goes to those engineers who also had good feedback and were included in the draw.

Positive feedback from our customers is a great boost to all who work at Veriserv, reinforcing the level of service and commitment we strive provide to all our customers.

Well Done Peter!

Engineers at Veriserv do a fantastic job and receive numerous emails from clients communicating their gratitude for their hard work.

Veriserv are extremely proud of all their Staff and Engineers. They work extremely hard and always express enthusiasm and show industrious workmanship throughout all tasks and works. This follows through to providing an excellent service to all our clients.

Please checkout our range of compliance services here

Four times per year, Veriserv present an engineer and staff member with the quarterly GEM ‘Going the Extra Mile’ Award. This is in recognition of employees who have done something extra in their job role to help our clients or the company. Each winner receives £200 and has a framed certificate on our reception wall.

The staff award is based upon nominations by other staff members and the engineer award is drawn out of a hat containing all positive customer feedback that has been received in the previous three month period.

Over the past weeks Veriserv staff have been voting and giving their reasons why they think a certain member of staff should be presented with the GEM award and these nominations go to a panel of directors who choose a winner from the worthy candidates.

It can be a difficult choice, but not this time as Veriserv’s Customer Services team leader, Melanie Parish received the GEM Award for the 3rd quarter of 2015. Mel has gone above and beyond her job role as team leader by supporting her staff and contributing a great effort to important Veriserv company contracts in short and testing time scales.

Veriserv staff and directors all believe Mel fully deserves the GEM Award as she has ‘Gone the Extra Mile’ whilst carrying out her work duties.

Veriserv’s Fire & Security engineer, Chris Chetwyn was presented with the engineer GEM Award following a draw out of a hat which contains all customer positive feedback. Chris contributed to jobs where Veriservs’ customers had sent in positive feedback stating that they had received excellent service from Chris. A Greene King pub manager had stated;

“Your engineers carried out the work with minimal disruption and kept the work area clean and tidy so as not to effect my trading. A great job guys!”

Chris was one of the engineers on this particular job and his name was drawn out of the hat to win the GEM. So credit also goes to all our engineers who worked on this job.

All positive feedback from our clients is a great boost to all who work at Veriserv, reinforcing the level of service and commitment we strive provide to all our customers.

All engineers do a brilliant job and Veriserv receive numerous emails from clients communicating their gratitude towards Engineers and their hard work.

Veriserv Staff win the GEM award for going the extra mile in their work duties -Veriserv are extremely proud of all their Staff and Engineers. They work extremely hard and always express enthusiasm and show industrious workmanship throughout all tasks and works. This follows through to providing an excellent service to all our clients.

Please checkout our range of compliance services here

Its that time of the year again, we are in our second quarter which means its time to announce our GEM Award winners of our staff that have been going the extra mile.

This quarter we are happy to reveal that Simon Roberts, one of Veriserv’s newest office staff  members, has been awarded the GEM ‘Going the Extra Mile’ Award.

Although Simon is new to the office, he has in fact been working for Veriserv for the past 9 years, having joined in 2006 as a Portable appliance tester, and after 6 years was given the opportunity to move to the Fire and Security division as a Fire and Security Engineer. Simon spent 3 years as an F&S Engineer until he was offered a promotion to work in the office as  Fire & Security Engineers Support. This role involves ordering  stock and equipment, speaking with the engineers making sure all jobs are running smoothly and on time. Simon uses his technical expertise to help with any on site issues that engineers or clients may be faced with. It has been a big leap for Simon coming off the road and into the office, however all Veriserv staff believe he has ‘Gone the Extra Mile’ and adapted to his new job role with passion and focus, bringing new ideas into the business.

 

Veriserv’s Portable Appliance Tester, Darren Hunt was awarded this quarters Engineers GEM Award. The engineers award is drawn out of a hat, which includes all positive customer feedback that has been received in the three month period.  We have received great response and feedback on Darren’s hard work and customer service skills from clients and customers.

Here are a few examples of what was said about Darren, and a few of our other Veriserv engineers.

‘Just to say that the 2 guys are really hard workers  and a credit to your company – Thanks!’

‘can you pop Darren into the GEM Pot please. He has been running around all day, its paid off though x’

‘Can you put the engineer(s) names, who worked on Wolverhampton Civic Centre, in to the next GEM draw, the client was mightily impressed with their communication and reporting ability, along with the stealth mode in which they operated!’

 

You can check out our previous winner in our blog. We’ll be back next quarter with some more staff who have gone the extra mile.

 

 

Four times per year, Veriserv present an engineer and staff member with the quarterly GEM ‘Going the Extra Mile’ Award. This is in recognition of employees who have done something extra in their job role to help our clients or the company. Each winner receives £200 and has a framed certificate on our reception wall.

The staff award is based upon nominations by other staff members and the engineer award is drawn out of a hat, which includes all positive customer feedback that has been received in the three month period.

For the past few weeks Veriserv staff have been voting and giving their reasons why they think a certain member of staff  should be presented with the GEM award, and this week was the big reveal.

Veriserv’s Contracts Manager, Phil Minshall MIET received the GEM Award for the 1st quarter of 2015. Phil has gone above and beyond his job role as a Contacts Manager,  he has been working closely with the Fire & Security Contracts Manager by supporting  and successfully project managing a large multi disciplined Authority contact.

Veriserv believe Phil deserves the GEM Award as he has ‘Gone the Extra Mile’

Veriserv’s Qualifying Supervisor, Michael Briggs was presented with the engineer GEM Award. Kings College London have expressed their appreciation of Micheal’s hard work and competence throughout the contact. The Compliance and contracts Manager from KCL stated;

“All in all no probs this end and the guys have been a credit to your company, if only all company’s I deal with were half as good as you lot things would be a lot better this end”

Michael was the one who supervises this particular job and his name was drawn out of the hat to win the GEM. So credit also goes to all our engineers who worked on this job.

This positive feedback from KCL is another boost to Veriserv and our engineers, reinforcing the great work that our Contract supervisor Justin Livermore has done to make the contract such a success.

All engineers do a brilliant job and Veriserv receive numerous emails from clients communicating their gratitude towards Engineers and their hard work. Here are a few examples

“everything went well with the people who tested the equipment being very pleasant and supportive”

“What a fantastic job Leighton Sims did and a credit to the company”

“spoke to Miles Jenner for a rebook and he said that it would be a pleasure to have Tony O’Sullivan back he was the best engineer they had ever seen “a very professional gentleman” ”

“we were very happy with the work undertaken and the engineer was very accommodating of our needs around when we required power”

“just to say a big thank you for a great development and for your efforts in giving us a clean handover. It is appreciated”

Veriserv are extremely proud of all their Staff and Engineers. They work extremely hard and always express enthusiasm and show industrious workmanship throughout all tasks and works. This follows through to providing an excellent service to all our clients.